Who we are
Genorai Technologies Private Limited ("Genorai", "we", "our" or "us") builds AI software for manufacturing. Our registered address is:
GENORAI TECHNOLOGIES PRIVATE LIMITED34, Arum Lily, 10th Street
E.R. Mohan Nagar, Kalapatti
Coimbatore, Tamil Nadu 641048, India
This policy applies when you visit genorai.com, submit an enquiry, communicate with us, apply for a role, or interact with us in a business context. Signed customer agreements govern customer operational data and take precedence if their terms conflict with this policy.
Personal data we collect
Information you provide
- Name, work email, company and role
- Your enquiry, area of interest and messages
- Business correspondence and meeting information
- Application materials if you contact us about a role
Website information
- IP address and basic request or security logs
- Browser, device and referring-page information
- Site interactions through optional analytics after consent
- Your cookie preference stored on your device
Please do not send sensitive personal data through the general contact form unless we specifically request it.
How we use personal data
We use personal data to respond to enquiries; manage demonstrations, evaluations and customer work; provide, secure and improve our website and services; assess employment enquiries; maintain business records; meet legal obligations; and protect Genorai, our customers and others from misuse or security threats.
We process personal data only where we have an appropriate lawful basis, including consent, steps you ask us to take, performance of a contract, compliance with law, or another use permitted by applicable law.
Customer data and AI systems
Genorai does not use confidential customer inputs, operational data or outputs to train shared or general-purpose models unless the customer has agreed to that use in writing.
For enterprise services, Genorai processes customer information to deliver, secure and support the agreed service, subject to the customer agreement and any applicable data-processing terms.
Retention and security
We keep personal data only as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes and enforce agreements. We use reasonable technical and organisational safeguards, although no transmission or storage method is completely secure.
Your choices and rights
Subject to applicable law, you may ask about our processing, request access, correction or deletion, withdraw consent, or raise a grievance. We may verify your identity and retain information where law or legitimate record-keeping requirements permit.
Our website and business services are intended for organisations and working professionals, not children. We do not knowingly seek personal data from anyone under 18 through this website.
Changes
We may update this policy as our services, practices or legal obligations change. We will post the revised version here and update the date above.
Contact us
For privacy questions, requests or grievances, email aifactory@genorai.com.
GENORAI TECHNOLOGIES PRIVATE LIMITED34, Arum Lily, 10th Street
E.R. Mohan Nagar, Kalapatti
Coimbatore, Tamil Nadu 641048, India